Closer to Customers

Posted by Stringo - 10 October, 2019

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At Stringo, we want to make it easier for our customers to get in touch with us for service matters, support questions or to find out more about our models and customization options. We have therefore just launched a live chat service on our website: stringo.com.

“We are a global company and, by offering a chat feature from all our subsidiaries around the world, we can now provide unique round-the-clock service for visitors to our website, no matter where in the world they are, in a way that we have not previously been able to offer,” says Andreas Berglund, CMO of Stringo.

We can now be closer to our customers and provide much swifter customer service and assistance. When using our chat service, customers will be in contact with the right individual with the relevant expertise to answer their questions.

Stringo.com is currently available in five languages and we are currently translating to a sixth. We do this to maintain our global presence and our high level of customer service. Thanks to our service and distributor network, we are currently able to reach all continents.

Topics: Best Practice, Stringo Insider

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